Use the three step Skin Essentials routine twice daily in the morning and evening. Cleanse: Gently press the face with a warm, soft cloth to soften and prepare the skin for cleansing. Massage one or two pumps of cleanser into your face and neck. Remove with a damp cloth and plenty of water. If wearing make-up, a second cleanse is necessary. Conditioning: On clean moist skin, massage 2 to 3 pumps of conditioner gently onto face, throat and decolletage. Moisturize: Apply one to two pumps of your moisturizer to the palm of your hand then pat and press gently onto your face, throat and decolletage.