Customer Service

Return & Exchange Policies
Worldwide Shipping & Handling
Taxes & Duties


30 DAY SATISFACTION GUARANTEE

If our products do not exceed your expectations please email Customer Support at support@miessence.com within thirty days of original purchase for a replacement or product credit. Please review the details of our return/exchange policy.*Please note there are exceptions to this guarantee which are our Cosmetics, Botanical Perfumes & Essential Oils which are nonreturnable or exchangeable.
Return & Exchanges

If you have a need for a product exchange, please email Customer Support at support@miessence.com within thirty days of original purchase.

*Please note there are exceptions to this guarantee which are our Cosmetics, Botanical Perfumes & Essential Oils which are nonreturnable or exchangeable.

 Worldwide Shipping & Handling

Miessence offsets carbon generated by shipping by 110% and those actions are certified by Greenfleet. Miessence is a certified Carbon Negative company.

Orders are shipped via UPS Worldwide. Customers can receive discounts up to 40% off the recommended retail price through our volume discounts and autoship discount programs and FREE shipping depending on the size of your product order. See chart below.

Get_Free_Shipping.Miessence.ElyOrganics

 



Taxes and Duties

All Miessence product prices are tax free if shipped to a US location, orders are GST inclusive if shipped within Australia.

Local taxes and duties may apply in other countries. Please contact support@miessence.com if you have specific questions about import taxes for your country.

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